FAQ

Is the payment secure?

We currently use Paypal to process payments. You can make payment using your VISA or MASTERCARD credit card through Paypal. Once you check out, you will be re-directed to Paypal’s secure payment page where you will enter your credit card details or logon to your Paypal account.


What are the shipping charges?

We ship Australia wide and normally use Australia post as our carrier. Express post and International post is also available.

All products that are displayed on our site are in stock. This means you will get your order quickly as we can ship immediately. Some sellers sell stock they don't have. They then need to order the stock in or manufacturer the product before they can fulfill your order. This can add 3 days to 4 weeks onto their delivery times.

Most orders are dispatched the next working day. All items are packed well to prevent breakage.

  • Shipping Costs within Australian Dollars (Standard Post): FREE
  • Shipping Costs within Australian Dollars (Express Post): AU$5.00
  • Shipping Costs outside Australia (International Post): AU$5.00


Can I return the item If I am not happy with it?

We want you to be 100% satisfied with your product so we offer a 2 weeks hassle free guarantee.

If you not satisfied with your item for any reason, we will replace the item or refund the item sale price. We don’t charge re-stocking fees but we are unable to refund the original or return freight cost.

Please, first email us for further instructions to return an item.

Email: sales@yogajewellery.com

Mobile: 0432046761 (Sydney, Australia)